How Syngenta Took Control of Rate Hikes with Rate Review Pro

Haylley Johnson, the Regional Category Manager for North American Professional Services at Syngenta, explains how Rate Review Pro led to extensive amounts of time—and money—saved during rate season.Johnson faced the challenging task of ensuring that the company secured the best rates from a large number of law firms. Traditionally, this process involved negotiating individually with each firm, exchanging proposals, and engaging in time-consuming email communications.

Before using PERSUIT, Johnson had to manage her negotiations through numerous email exchanges. 

Rate Review Pro not only simplified the process but also allowed Johnson to scale up the number of firms involved in strategic rate setting, resulting in significant time savings compared to previous years.

"I can't emphasize this point enough: any email that I don't have to send is a huge win in my book, because it's hours...you've got many hours of [back and forth] after that," Johnson says.

The product significantly streamlined Johnson's process. She was able to easily compare the rates of different law firms side by side, assessing how they stacked up against each other across various legal categories, including commercial and litigation firms. Rate Review Pro not only allowed for efficient comparisons but also facilitated a more organized approach to future negotiations.

"I'm really looking forward to needing to renegotiate these rates because now they're in a consistent format. They're all in the same place, and I have all of the historical records from this original negotiation for reference," Johnson says.

View shorter clips from Haylley below:

Achieving significant time savings with Rate Review Pro

Negotiating rates at scale with Rate Review Pro

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