ServiceNow - Andrew Brereton: A Tactical Look at Driving Transformation from Legal Ops
For most organizations, the legal function is long overdue for
transformation—and legal ops is best placed to drive that transformation.
In this episode, we speak with Andrew Brereton, Vice President of Legal
Operations at ServiceNow, about the what, the why, and the how of driving
value and transformation for the legal organization from legal ops.
We discuss:
- Why legal ops is vital to driving value and transformation
- Early initiatives that build a foundation to deliver on transformation
- The high-level process around transforming legal workflows
- Best practices for gaining buy-in and managing change
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