Vanessa Sutherland - Norfolk Southern: Installing a Legal Ops Team

Vanessa Sutherland pursued a law degree and an MBA so she could combine her passion for analysis with a love for finances and taxes. She worked in the telecom and tobacco industries gradually advancing through in-house roles with increasing responsibility. In 2011, she received an incredible opportunity to become the GC of a federal agency — the DOT. Currently, she is the Executive VP of Government Relations and CLO at Norfolk Southern We discuss: - Developing new skills and knowledge in a public service role - Establishing a legal ops department - Leveraging process mapping within the legal ops team - Making personal and professional adjustments to COVID - Supporting D&I initiatives with data *Hear more stories by subscribing to Innovative Legal Leadership on** Apple Podcasts**, **Spotify**, or any podcast platform.* *Listening on a desktop & can’t see the links? Just search for Innovative Legal Leadership in your favorite podcast player.*